Areas of expertise:
- Business analysis and project delivery
- Core Banking transformation
- Account Opening, Product & Pricing for full suite of retail
- Process continuous improvement
Lan specialises in consulting and business analysing in large-scale transformation projects in financial services, primarily to the banking industry. His strengths include business analysis, full cycle system transformation, stakeholder management and vendor management. He is an expert across Core Banking Party Management, Account Origination, Product, Pricing, Payment, Reporting and Securitisation.
Lan has played leadership roles on both Waterfall and Agile project frameworks and has proven his management capability by successfully leading cross functional teams of up to 15 people.
What Lan Brings
Lan is a Subject Matter Expert in banking driven, end-to-end capabilities including Customer, Origination, Product, Pricing, Service & Maintenance, and Payment. He has strong Business Analysis experience in both Agile and Waterfall project implementations with proven stakeholder management skills, including planning and facilitating cross-functional workshops with business stakeholders, technical stakeholders, and external vendors.
Technically, Lan has in depth capability across designing and delivering Product & Pricing engines in multiple platforms, including SAP, Oracle, Temenos (T24), Group Data Reference Warehouse and PEGA.
Lan has successfully delivered Product & Pricing E2E re-engineering in FOUR major Australian tier 1 and 2 banks’ transformation programs. He has played a pivotal role to define post-implementation future state BAU processes for a full suite of personal and business banking products including Savings, Transactions, Term Deposits, Credit Cards, Commercial Lending and Home Loan Products.
Additionally, Lan has received Leading Light and Super Star Awards multiple times from three different tier 1 and tier 2 banks for his outstanding performance in core banking programs.
“Become a better you everyday”Lan Yao