Areas of expertise:
- Superior stakeholder engagement
- Coaching, practice uplift and mentoring
- Banking, Superannuation, General Insurance and Retail
Ross is a results driven professional who is passionate about helping organisations transform their business through the adoption of digital technology. As an experienced mentor and people leader with experience leading teams of Business Analysts, Ross has a proven track record of building high performing, proficient, and switched on individuals, who are empowered to make a difference and place the customer at the heart of everything they do.
What Ross Brings
Ross brings a partnership approach with the determination to understand core business problems, recognise business value and identify opportunities for improvement. His focus is to deliver high quality outcomes and deliverables independently and in team oriented environments.
As a Principal Business Analyst. Ross enjoys mentoring and coaching others with the aim of empowering them to perform at their best..
Throughout his career Ross has worked extensively in the Banking, Financial Services and Government Industries.
He has established a new Business Analyst Practice for Transport for NSW, delivered new online capability for renewal of Drivers Licences in NSW (which won the 2016 NSW Premiers Awards) for Roads and Maritime Services/Service NSW.
Additionally, Ross has received quarterly recognition award for delivering high quality business requirements and excellence in customer stakeholder engagement, Macquarie Bank.
“Tell me and I forget. Teach me and I remember. Involve me and I learn”.Benjamin Franklin