Banking & Financial Services Senior Executive

Areas of expertise:

  • C-level Stakeholder Management  
  • Banking Operations of both Global and Boutique FIs 
  • Core Banking & Digital Banking Systems 
  • Program Management and Transformation 
  • Strategy and Organisation Design 
  • Process Re-engineering & Automation 
  • Consumer and Business Banking Products, Payments and Cards o Credit Risk Systems and Loans Origination optimisation 
  • Risk Management, Compliance and Governance (incl Banking Regulation) 
Liberty IT Consulting Group Project Management Project Office and Delivery Business Analysts

What Bill brings to Liberty IT Consulting Group

Bill is a C-suite level leader with hard to match credentials and experience in banking and  financial services. He has deep, domestic and international experience which has been  accumulated over two decades of strategic but hands-on roles. Bill’s knowledge of the  European and Australian Banking risk management, regulatory compliance, operations,  product, credit, strategy, technology, digital experience, program directing, organisation  change management, human resource management and business transformations is  second to none. He has led complex and mission critical change, conceptualized and  executed initiatives, optimised the customer experience whilst driving increased  productivity and cost minimisation. He is a delightful character with an infectious positive  aura, he is a caring and effective mentor, who combines business acumen with innate  leadership abilities and technology experience. Bill thrives on building and retaining top  performing teams that deliver significant value and is known in the industry for  establishing open and trusted relationships with customers, stakeholders, peers and  technology partners.

Key achievements

  • As the COO of Bank of Sydney, Bill led a multimillion digital transformation program managing on-shore and off-shore cross functional teams & partners; BEAR accountable for all bank’s operations, major vendors/partners, platforms, processes and products; reduced the bank’s operations FTEs by 32%; implemented top tier digital automations and platforms, including CRM system, improving the customer & staff experience and the bank’s cost base.
  • Co-founded Lodex (fintech), Australia’s first digital Loans and Deposits Marketplace with over 55,000 members, auctioned more than $400Million of Home Loans and led the development of financial services digital wallet offering virtual banking services such as FX, Instant Payments and Personal Finance Management tool.
  • As the Head of Retail Operations at Alpha Bank, led all retail banking operations of 760 branches; designed and delivered operations and systems integration of two banking groups under merge, generating cost savings of $40Million.
  • As the Head of Retail Credit Operations at Credit Agricole, digitised end to end credit origination reducing response time by 80% and acquisition cost by 35%. • Designed, established, and presided over the Credit Centre for Credit Agricole, an extensive change management program of centralising credit operations from 360 branches into one cohesive unit, reducing credit & operational risk by 85%.

Liberty IT Consulting Group
ABN: 83 614 846 098


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