With over 20 years as a professional Business Analyst, Yohannes is in the top echelon of analysis practitioners. f-le has predominantly focused and perfected his trade in the Banking and financial services industry. Yohannes has been intimate!ly involved with large and medium transformation projects for multiple major banks such as CommBank, Macquarie Bank, Westpac, and Cuscaland for other institutions such as the RMS. He has also helped re-engineer and streamline business process initiatives at OPE, Qantas, Ellerston Capital, and others. Yohannes has extensive knowledge of various banking domain products and understands business processes exceptionally well. Additionally, Yohannes has had significant exposure across assisted channels and unassisted {Online/Digital). He has deep experience in business analysis and he is a fine team leader, too. He is also an excellent communicator, able to establish relationships with stakeholders from different levels within the organisation and facilitate discussions effectively to ensure clarity for the proposed direction.