In this video, Westpac’s Neelam Tandon and KPMG’s Janine Woodside explain that transformation is as much about business change as it is about modernising technology. Most successful transformation projects realised that early and focused on holistic change rather than just technology. Organisations need to re-invent themselves and change often or they run the risk of experiencing their own Kodak moment and more recently Sanity (records). Change starts in the business and hearts and minds ought to be won first before change can happen.
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